BOOKING CONFIRMATION

If your payment was approved, your booking was successful!

Please keep the e-mail booking receipt you received, with all the booking details provided, to prove you booked your tour!

You must show us your booking receipt upon arrival.

CHANGE OF TOUR ROUTE

If during the tours we come across the unfavorable weather the skipper and the captain can change the tour route. Depend on the weather conditions we reserve the right to change the date of departure in case of unfavorable weather conditions. In case of unfavorable weather conditions we will organize the excursion on the next day or will provide full refund to the customers. Please bear in mind that our customers’ safety is our first concern.

CANCELLATION  AND  REFUNDS

We would deeply regret your decision to cancel your tour, however we realize that there are many valid reasons that this can happen. In the event of cancellation we will refund any payment made to us (less any cancellation fee if applicable) within 5 days of our receipt of your written cancellation request. The cancellation fee will be calculated as follows:

GROUP TOURS

For a reservation canceled 24 hours before departure – a full refund

For a reservation canceled less than 24 hours – no refunds

In case of no-show, the total price of the reservation will be charged

PRIVATE TOURS

For a reservation cancelled up to 7 days days prior to departure – no charge

In case of no-show, the total price of the reservation will be charged

E-mail address to send your cancellation request is the following: captains.boat.party@gmail.com